Citizens Bank has announced the closure of 15 branches in Massachusetts and New Hampshire, as reported by Boston 25 News. This decision comes as part of the bank’s ongoing efforts to optimize its operations and adapt to changing customer preferences. The branches set to close are spread across both states, impacting customers in various communities.
Citizens Bank has reassured customers that they will still have access to a range of banking services through online and mobile platforms, as well as through the remaining branch locations in the area. The bank is committed to providing continued support and service to all affected customers during the transition period.
The closures are expected to take place in the coming months, with specific dates and details to be communicated to customers in advance. Customers are encouraged to reach out to the bank with any questions or concerns they may have about the branch closures.
In a statement, Citizens Bank emphasized that this decision was not taken lightly and was made after careful consideration of various factors. The bank remains focused on providing quality service and fulfilling its commitment to customers, even as it adjusts its branch network to better align with the changing banking landscape.
Overall, the closure of these 15 branches is part of Citizens Bank’s strategic plan to streamline operations and enhance efficiency. The bank continues to invest in digital banking solutions and other modern tools to meet the evolving needs of customers in the region.
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Photo credit www.boston25news.com