Citizens Bank has announced the closure of 15 of its branch locations, including one in New Hampshire. The bank cited the changing preferences of customers towards digital banking as the reason behind the closures. These changes are part of Citizens Bank’s ongoing efforts to adapt to the evolving banking landscape and improve efficiency.
The affected branch in New Hampshire is in Hampton and is expected to close in October. Customers who currently use this branch will be redirected to nearby locations in Exeter and Portsmouth. The closure is not expected to result in any job losses, as employees will be relocated to other branches or offered different roles within the bank.
Citizens Bank emphasized that customers will still have access to all banking services through its online and mobile platforms. The bank has been investing in digital banking technology to provide a seamless experience for customers who prefer to manage their finances remotely. This shift towards digital banking reflects a broader trend in the industry, as more customers opt for the convenience and flexibility of online and mobile banking.
Despite the closures, Citizens Bank remains committed to serving its customers in New Hampshire and beyond. The bank has a strong presence in the region and will continue to provide personalized service and financial solutions to meet the needs of its customers. Customers can expect a smooth transition as the affected branches are phased out, with the bank offering support and assistance throughout the process.
Overall, the closure of these branch locations is part of Citizens Bank’s strategic plan to optimize its branch network and focus on digital banking services. The bank remains dedicated to providing exceptional service and innovative solutions to its customers, both in New Hampshire and across its footprint.
Source
Photo credit news.google.com